Why can’t I find a user after adding them?
If a newly added user does not appear when searching, it is likely, that they have not been assigned to a group with a specific type. Edunation primarily searches for users based on their assigned groups, making it essential to ensure proper group assignment.
How can I find users who are not assigned to a group?
To locate users who are not assigned to a group, follow these steps:
Go to the "Users" Page
- Navigate to Management > Users from the left-hand menu.
Open the Filter Panel
- Click the Filter button at the top-right corner of the screen.
Apply the "Assigned to Group" Filter
- Locate the filter "Assigned to the group?"
- Select "No" to display only users who are not assigned to any group.
Click "Apply"
- This will generate a list of users who have been added to the system but are not yet assigned to a group.
- This will generate a list of users who have been added to the system but are not yet assigned to a group.
How do I assign a user to a group?
Once you locate the unassigned user, follow these steps to assign them to a group:
- Select the user from the list.
- Click the "Add to Group" option.
- Choose the appropriate group type and user type.
- Save the changes.
Will users without a group assignment have restricted access?
Yes, users without a group assignment may have limited access to certain features, reports, or functionalities. Assigning them to a group ensures they can fully participate in the system according to their role.
Summary
- If a user does not appear in search, check their group assignment.
- Use the "Assigned to group: No" filter to find unassigned users.
- Assign users to groups to ensure they have the correct permissions and access.