How to Prevent a Specific User Type from Sending Messages in Edunation?

If you want to restrict a specific user type (e.g., Students, Parents) from sending messages, follow these steps:



1. Navigate to Messaging Settings

  1. Log in to your Edunation Admin account.
  2. Click on Account Settings from the Management menu.
  3. Select School Settings.
  4. Scroll down to the Messaging System section.


2. Find the User Type to Restrict

  • Locate the role you want to prevent from sending messages (e.g., Students, Parents, Educators).
  • Uncheck the following options for that role:
    • ✅ Groups & Courses (Prevents sending messages to assigned groups/courses).
    • ✅ Broadcast Message (Prevents sending Broadcast Message).
    • ✅ Change Reply Status (Prevents blocking replies).
    • ✅ Delete Messages (Removes the ability to delete messages).

3. Save the Changes

  • After making the changes, click Save to apply the restrictions.
  • The selected user type will no longer be able to send messages but may still receive messages if allowed.